The VoIP Report Weekly Roundup – July 28, 2017
Missed something on The VoIP Report? If so, check out the weekly roundup July 28 and see what happened in the world of VoIP this week.
This week on TheReport we discuss how businesses can work to measure productivity in a remote workers world. We also share why investing in your network may help you improve your customer experience. Finally, we give you some creative uses for VoIP that you may not have considered before.
If you missed any of our articles or any of this week’s industry news check it out below.
Measuring Productivity in a Remote World
Remote working offers businesses many important benefits. It allows them to offer employees flexible working arrangements, which can help recruitment and retention. It also allows businesses to set up virtual teams in other locations. This can reduce real estate costs at head office and lets businesses establish a local presence in different markets.
Are your Appy – Why Businesses Should Consider Enterprise Apps
When you talk about enterprise apps, you might be thinking big complex systems for email, resource planning or customer relationship management. That’s true, but the real growth is in enterprise mobile apps.
A Gartner report, How Enterprises Are Tackling Mobile App Development in 2016, found that 42 percent of organizations expected to increase spending on mobile app development by an average of 31 percent in 2016.
Put Your $$$ Where Your Mouth Is: Invest in Your Network to Improve CX
Slow downloads, service outages, usage caps and bandwidth throttling. For many, they are all part of the everyday experience of network users. Should it be this way, or should businesses invest in networks to improve speed, availability, and quality of experience?
Analysts IDG see customer engagement and quality of experience as important drivers behind digital transformation – “For their part, customers expect the business that serves them to provide engagement that is characterized by five key attributes: personal, ubiquitous, secure, relevant, and mobile.” Networks play an important role in meeting those expectations.
In the News
The Internet of Customer Things: Using IoT to Improve CX
Creating a Mobile Enterprise for Your Business: Questions to Ask
CIOs, CTOs, and How IoT is Changing the Way We Do Business
Finding Business Success Through a Multi-Cloud Strategy
Why Digital Transformations Get a Boost from As A Service
Infrastructure is a Vital Part of the IoT
Why Your Businesses Needs to Focus on Chatbots and Not Apps
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