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The VoIP Report


How WebRTC Benefits Unified Communications

Sep 11th, 2017

WebRTC, yet another set of letters to remember in addition to all the as-a-services. But do remember them, because it can fit into your UC infrastructure.

Skype vs WebRTC: Are They the Same Thing?
Jul 27th, 2017

People often ask if Skype and WebRTC are the same. The easy answer to this questions is no, but the question is bigger than a simple yes or no answer. So let’s discuss how they compare to each other a...

The VoIP Report Weekly Roundup – February 24, 2017
Feb 24th, 2017

Missed something on The VoIP Report? If so, check out the weekly roundup February 24 and see what happened in the world of VoIP this week.


Contact Centers Need WebRTC to Stay on Top
Feb 1st, 2017

One tool being underutilized is WebRTC which according to Matt Grech can save the day for contact centers. So why do contact centers need WebRTC?

Enterprises and WebRTC: Why They’re a Perfect Match
Jul 5th, 2016

Over the last five years a little technology known as webRTC has made its way to the forefront of our industry. It enables real-time voice and audio communications to any website without the need to d...

WebRTC gets the spotlight on VentureBeat
Jun 8th, 2016

VentureBeat is one of the most popular digital magazines on the planet, so when an article on WebRTC hits its web pages, we here at The VoIP Report get pretty excited.Telecom influencer Tsahi Levent-L...

Why You Should Use WebRTC for Your Contact Center
May 18th, 2016

Although WebRTC burst onto the scene in 2012, it didn't really take off until recently, as a growing number of web browsers found ways to support this new technology. Now, with all this availability o...

Want to Use WebRTC? Don’t Forget These 5 Things!
May 12th, 2016

Are you planning to use WebRTC in some form in your business environment? Some of the decisions you make will significantly impact the capabilities you will be able to offer, the experience for users,...

WebRTC Implementation Continues to Remain Strong
May 4th, 2016

Some heavy hitters in the industry have noted that it appears as though WebRTC might actually be losing steam. Sure, the hype wasn't what it was even just a few months ago, but at least one influencer...

Real Time Communication To Find Its Way to Television?
Apr 25th, 2016

The latest crop of Web Real Time Communication apps (WebRTC) out there has helped to shift the concept of customer service. WebRTC makes it possible for brands to connect with their customers in a num...

How WebRTC Can Drastically Improve Your Landing Page Performance
Apr 4th, 2016

Landing pages are an important part of a marketer's strategy. These landing pages serve as the keystone that takes audience members from one aspect of the purchase cycle to the next. But far too many...

The Link Between WebRTC and Suicide Prevention
Mar 30th, 2016

A new app aims to become a digital companion in the pocket that can help a patient's suicidal thoughts before those thoughts are taken too far. MindMe has hopes of finding common ground between WebRTC...

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