While not every company needs to record calls, there are benefits every company can reap from the practice. Are you using call recording?
Every VoIP phone system comes with a plethora of features. So how much do you know about the features that make your VoIP system unique?
Professional services need a secure, advanced communications system. Why? It will let them run their business efficiently.
If your company is not taking advantage of all the ways your VoIP call recording feature can benefit you, it’s time to adjust your vision.
With so many VoIP features available it can be hard to know which features are right for your business. Let us help by teaching you about Auto Attendant.
Is faxing dead? It may have seemed so in recent years, but in with the invention of cloud faxing, the outdated service has new life.
Conference calls may lack the formality of a board meeting but they do call for rules of etiquette. Let's look at 11 modern day conferencing calling rules.
Caller ID is much more than a convenience. It’s one of the early pioneers of the Information Age. Businesses who think they don't need it are wrong.
To call video conferencing a useful tool is an understatement. However, many businesses don't know how to choose the right video conferencing solution.
Marketers are finding out that using SMS (another term for texts) may be more effective than emails for getting messages out to prospective customers.
Voice over Internet Protocol (VoIP) is the phone system of choice for more than half of all businesses across the globe. It works well for both large corporations and small companies, can lower compan...
In the early days of the Internet, IPv4 created almost 4 billion addresses to connect devices. The growth of the Internet, however, now requires the creation of even more addresses. Eventually, IPv6 w...
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