Today, call centers can no longer rely on voice alone to deal with customers. Customers and prospects expect to reach a company by the channel of their choice, which could be text, email, video or web...
Benefits are driving greater adoption of hybrid UC. A study by IDG found that 71 percent of respondents claimed cloud computing impacted their deployment.
Are you ready to use unified communications? Then you need to know how. This article gives you all you need to get started.
Do you want to know the answer to UCs most burning question: "Going hybrid or cloud?" If so then check out this article to learn which is best for you.
When it comes right down to it BYOD may not be right for every business. So is BYOD integration right for you? Find out in this article.
Missed something on The VoIP Report? If so, check out the weekly roundup July 14 and see what happened in the world of VoIP this week.
We are living in a modern business world which means it's time to modernize IT. To do this thought businesses must modernize UC. Find out why.
When it comes to healthcare, patient engagement is top of mind and healthcare IoT along with UC will play a huge role. Find out more.
If a critical event happened at your office, would you be ready? This is a question every business needs to answer if they want to ensure employee safety.
Missed something on The VoIP Report? If so, check out the weekly roundup June 16 and see what happened in the world of VoIP this week.
UC holds a bounty of benefits for your company, but that doesn't mean it doesn't come with certain threats. Find out the biggest UC threats now.
Many businesses are looking for ways to get more from their systems to see the best ROI. Are you hoping to get the most for your UC dollar? Find out how.
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Find out how to up-level your voice conferencing