These days, customers like to contact a business through the channel of their choice. This has caused a rise in messaging apps in businesses. Find out why.
We are now entering a new world of business communications. One where we talk less through voice and more through text. Welcome to the era of chatbots.
Instant messaging and texting are not created equal. So what are their difference? And why does every business need messaging apps?
As the workplace changes so do its communications needs.This is especially true when looking at how messaging apps have affected the UC market.
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