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How Skype for Business Turns IT Leaders Into Mr. Hyde
July 13th, 2017

How Skype for Business Turns IT Leaders Into Mr. Hyde

Sure, Skype for Business isn't perfect, but when it comes to issues, it may not be the products fault. Find out why it may actually be you.

Summary

More often the most insidious monster is the “monster in the mirror.” It is not Skype for Business turning against you à la Godzilla, but rather a case of you working against yourself… a Dr. Jekyll and Mr. (Mrs.) Hyde story. Kevin Kieller

Skype for Business can be an invaluable tool for your business if you know how to use. If you don’t you end up doing more harm to your business than good. And in a lot of cases, we see the latter. What’s more, it’s  often not an issue with the software.

So what could it be? Well if you are looking in the mirror you may see it. Find out more in this article from Kevin Kieller found on No Jitter.

Who Should Read This Article

Anyone having issues with Skype for Business and looking for the root of the issue should check out this article.

What You Will Learn

Kieller shares the biggest ways he sees IT leaders becoming the primary source of their Skype for Business issues. These include:

  • Not having clear success criteria but trying to get the job done anyway.
  • Agreeing to dates and parameters that are considered unrealistic.
  • Not practicing strong product management.
  • Thinking that enthusiasm makes up for experience.
  • Not having ongoing operations and management processes in place.

Take Away

Sure, Skype for Business isn't perfect, but when it comes to issues, it may not be the products fault. Take a good look at yourself when considering what the issue is and you may just find the answer.

Read the full article at Success with Skype: Confronting the Monster in the Mirror

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