Why Your Businesses Needs to Focus on Chatbots and Not Apps
One of the biggest decisions business owners are plagued with these days is if they go with chatbots or apps. So which one is it? Find out now.
If you are a business owner you have a lot of decisions to make. What desks do we want in the office? Should we go with WiFi or a wired Internet? Do we need both decaf and regular coffee?
And that is just the tip of the iceberg. When we dive into the tech businesses use there are even more things to decide. One of the biggest ones these days is, do you go with a chatbot or an app for your business.
If you are unsure which one to use, keep reading. Chelsea Segal discusses this further in her article on Cox Blue.
Who Should Read This Article
Are you trying to decide if a chatbot or app is better for your business, then give this article a once over.
What You Will Learn
When it comes to the world of apps and chatbots there are a lot of decisions to make. Segal makes it easier by diving into why chatbots may be a better decision for SMBs and startups. Her reasoning includes:
- Messenger apps are currently very popular.
- Users don't want as many apps.
- It is easier and faster to create a chatbot.
- You can scale using chatbots.
If you want to give your customers a more personal experience without breaking the bank then chatbots are the way to go. Are you ready to get started?