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Business VoIP Topics

Call Center Strategies Growing from UC

Dec 6th, 2017

Today, call centers can no longer rely on voice alone to deal with customers. Customers and prospects expect to reach a company by the channel of their choice, which could be text, email, video or web...

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What Telemedicine Promises Doctors and Patients
Nov 29th, 2017

Telemedicine uses video conferencing and other telecommunication tools to deliver healthcare at a distance. It promises patients greater convenience and time saved. For medical centers and hospitals,...

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What Virtual PBX Can Do for a Small Business
Nov 22nd, 2017

A virtual PBX provider hosts your phone service's infrastructure in their data center and delivers the service over the Internet. Because of the reach of the Internet, that service can go anywhere.Wit...

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Why Businesses Should Prioritize Collaboration
Nov 15th, 2017

Collaboration supports many important business processes, and businesses should prioritize collaboration if they that want to improve their efficiency.

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How VoIP Improves Distribution and Logistics
Nov 8th, 2017

VoIP improves distribution and logistics by providing low-cost communications in the warehouse, on the road, and in the office.

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An IT View from the Cloud
Nov 1st, 2017

By 2018, enterprises will make a fundamental shift from building IT to consuming IT, according to McKinsey’s IT-as-a-Service (ITaaS) Cloud and Enterprise Cloud Infrastructure surveys.Enterprises plan...

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How VoIP Influences Manufacturing in 11 Ways
Oct 25th, 2017

Manufacturing is a key industry in the US and to stay competitive changes need to be made. Learn how VoIP influences manufacturing and is creating change.

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What Should You Consider Before Buying into Hybrid UC?
Oct 18th, 2017

Benefits are driving greater adoption of hybrid UC. A study by IDG found that 71 percent of respondents claimed cloud computing impacted their deployment.

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VoIP Helps Businesses Adapt to Change
Oct 11th, 2017

Can your workplace meet the expectations of millennials? If not then you need VoIP. Why? Because VoIP helps businesses adapt to change.

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How VoIP Makes Service Operations More Efficient
Oct 4th, 2017

Businesses need to maintain contact with employees who are mobile. VoIP helps them do this by making service operations more efficient.

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What can Cloud PBX do for Your Business
Sep 27th, 2017

Cloud PBX replaces the traditional PBX (Private Branch Exchange) on your premises with the latest digital version based in the cloud. A service provider owns, operates and maintains the PBX in a secur...

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5 Ways to Get the Most Out of Your Softphone
Sep 22nd, 2017

Free to download from the Apple Store and Google Play, softphone apps are easy to navigate, super handy, and rising in popularity. Businesses are utilizing softphone apps at an increasing rate to boos...

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The Business Phone Buying Guide