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How VoIP Cuts Business Costs
December 13th, 2016

How VoIP Cuts Business Costs

Hailee Franco

Businesses, especially those with limited budgets, often look for ways to cut costs without hindering their business practices. To accomplish this, many are turning to Voice over Internet Protocol (Vo...

Businesses, especially those with limited budgets, often look for ways to cut costs without hindering their business practices. To accomplish this, many are turning to Voice over Internet Protocol (VoIP) technology. This tech gives their businesses a robust communication pathway without putting a strain on the company bank account. Check out four ways VoIP cuts business costs.

Lower maintenance costs

VoIP systems work by sending and receiving calls over an Internet Protocol network like the Internet. This reduces costs by not requiring phones to be hardwired. This means maintenance costs are far less expensive than a Plain Old Telephone System. It also requires less bandwidth than a POTS and updates are often open source or wrapped into the monthly subscription fee.

Businesses can also choose between in-house and hosted PBX. Hosted PBX saves money because businesses aren’t required to purchase expensive hardware that needs to be maintained in-house. Instead, their service works via the cloud and all the equipment is maintained by the VoIP service provider.

Scalability

VoIP services can be scaled based on the amount of phone numbers needed per business. When an employee leaves, they can be deleted from the system and when employees are hired, new numbers can be added at will. Offices can also be added from anywhere around the globe and connected to the corporate office.

This scalability saves money because the service can grow as the business grows, meaning they don’t need to switch to a different more expensive service. Businesses also never pay for more lines than they need like they would with a POTS that is under contract.

Features

VoIP systems come with a myriad of feature options including auto attendant, voicemail to email, video conferencing, and fax capabilities. These features can be added or removed to meet every business’s needs and budget. A business may find they do not need a certain feature and can choose to remove it at any time. This saves them money by eliminating an unnecessary extra cost.

The additional features offered by VoIP services also save money because businesses can use one service for all their communication needs for one monthly fee. If they were to use a POTS and wanted video conferencing services, they would need to purchase new software. This software costs extra money on top of what they are paying for their phone services.

Mobility

VoIP allows businesses to save money when employees travel or if they employ a mobile workforce. Compatible devices can connect to businesses VoIP services anywhere an Internet connection is available. A softphone feature allows calls to be made on a computer, while Find Me/Follow Me sends calls from an employee’s work phone to their mobile device when they don’t answer.

These features cut down on costs of business mobile plans because employees can use their business number on a laptop or mobile device.

VoIP cuts business costs in multiple ways. Not only does VoIP lower maintenance costs, but its ability to scale, add/remove features, and work on mobile, eliminates features businesses don’t need.

Not convinced? Do some research and see just how much VoIP can save your business.


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