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Smartphone Voice Calls Will Decline Further in 2016
July 8th, 2016

Smartphone Voice Calls Will Decline Further in 2016

Bill Gaskill

Three years ago, nearly all smartphone users made at least one voice call per week. Last year, only 75% of smartphone owners did.There are many more ways to communicate on your smartphone than just vo...

Three years ago, nearly all smartphone users made at least one voice call per week. Last year, only 75% of smartphone owners did.

There are many more ways to communicate on your smartphone than just voice calls – text, messaging apps, social media, and email to name a few. Today, more people than ever are using these alternate communication methods. In addition, the number of smartphone users making voice calls is expected to decline even further in 2016.

Non-voice communications on smartphones will increase

Most people now use their mobile phone as their principal computing device. Smartphones have become so intelligent that these devices take the place of tablets, laptops, and even desktop computers.

Functions that were once available only on desktop computers, including business tools, have started to appear as smartphone apps.

The bottom line: Today’s smartphones users communicate via social media like Skype, Twitter, Facebook, or Snapchat and do not like to make voice calls.

Video conferencing instead of voice calls

Video conferencing used to be limited to the office and office conference rooms. A few years ago, advances in technology started to make PC and laptop users able to participate in video conferencing calls.

Today, smartphone users can make and attend video conferences too.

Video conferencing rooms and smartphones

Mobile users view and participate in a video conference by using the iPhone, Android, or other smartphone cameras, and the conference room’s control system manages the incoming and outgoing mobile video feeds.

Delivering mobile content

To facilitate mobile video conference participation, your conference room should allow mobile device users to present as well as share content straight from their devices. Incorporating this ability in your video conference room design is essential.

Connect all platforms

No matter its size or capabilities, a modern conference room should allow users to connect via any mobile platform to avoid access limits or compatibility issues.

Advantages of non-voice communication

Using a smartphone for more than just voice calling provides enterprises with several advantages:

Employees are always informed

Enabling communications to and from a device that employees carry with them at all times assures they will not miss out on important information, a vital conversation, or a required meeting again – no matter where they are. Employees won’t need to hurry back to the office or search for an available computer to attend an important meeting or send a message because their smartphone allows them to participate in immediate face-to-face conversations or real-time meetings wherever they are.

A more unified collaboration

The ability to connect with others and share information through a mobile device enables efficiency and collaboration opportunities, wherever they are located.

Remote team members can hold a meeting, communicate face-to-face, immediately, share data and graphics, or collaborate on documents without sitting at a desk or in front of a big screen.

Businesses can save money on travel

International travel often is not an option in the budget. Workers equipped with unified communications-enabled smartphones can collaborate immediately on an international level without needing to board an airplane.

Final thoughts

The days of using a smartphone just for voice calls and email are over. Smartphones users now communicate through many other mediums besides, including video conferencing. Using video along with voice and integrating data sharing, texting, tweets, and more have started to make voice calls just one communication option.


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