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The VoIP Report

Are you the Solo IT person? How VoIP can help
September 27th, 2016

Are you the Solo IT person? How VoIP can help

Edgar Atino

“Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem a turned it into an opportu...

“Each problem has hidden in it an opportunity so powerful that it literally dwarfs the problem. The greatest success stories were created by people who recognized a problem a turned it into an opportunity.”

—Joseph Sugarman, “Mail Order Maverick”

Charged with building and maintaining a small company’s IT infrastructure can be a nightmare. Small businesses have notoriously small networks and budgets, making your task that much harder. However, it is possible to minimize costs, maximize resources, and run IT operations with a few good decisions and smart purchases.

The following are tips for tackling these challenges and turning them into an opportunity.

Systematize purchases

Small businesses usually purchase new computers in a haphazard manner (replacing a broken one), resulting in a mix of software, operating systems, and models whose maintenance becomes inefficient.

For an efficient system, streamline computer purchases to include software and operating systems. Plan comprehensive upgrades through a single vendor. With a cloud-based VoIP solution, unified software and operating systems allow storage and download from the cloud to install on all computers. Streamlining will:

• Simplify and improve security
• Reduce maintenance costs
• Enhance productivity for you and the company

Choose open source software

Make the most out of a tight budget by using open source rather than licensed software. They are free to download and highly compatible with licensed file formats. Moreover, their high customization makes them ideal for the specific needs of a small company.

In a VoIP solution, open source software functions with almost all business applications. This includes:

• Content management systems (WordPress)
• Customer relationship management systems (Open CRX)
• Accounting applications (TurboCash)
• Productivity suites (OpenOffice)

Hosted VoIP

A VoIP solution reduces costs and increases productivity. However, on-premise VoIP may not be efficient for a solo IT practitioner. You may need to spend more time and money on server configuration and management hardware.

Unlike traditional communication and data systems, VoIP comes pre-configured for deployment. Easily scale, adding new users and customize roles and settings with a click of a button. This saves IT maintenance, management, and installation costs since these responsibilities are managed by the VoIP provider.

Consolidate and organize server hardware

Your small business may have many IT challenges with respect to servers. Fitting network hardware into tight spaces while ensuring efficiency can be a huge challenge with minimal resources.

A hosted VoIP solution allows you to hit the ground running and scale as needed. While a hosted solution may seem expensive, businesses with a small or cost-cutting budget will attain benefits in the short and long term. It enables you to prioritize and scale in one comprehensive solution.

Managing a small business IT department alone can be a daunting task. However, a VoIP solution creates a more productive and efficient operation, even on a small budget.


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