Free to download from the Apple Store and Google Play, softphone apps are easy to navigate, super handy, and rising in popularity. Businesses are utilizing softphone apps at an increasing rate to boos...
Intuit predicts 80% of small businesses will move to cloud computing by 2020. MongoDB and Archive360 are just two of many companies who recently launched cloud-based versions of their legacy systems.C...
Voice over internet phone (VoIP) technologies continue to rise in popularity. Businesses are attracted to the low-cost service option that increases efficiency and flexibility. Since VoIP phones rely...
On the IT helpdesk, response time is critical. So how can businesses ensure they keep response times down? They can use automated notifications.
Today’s workplace is characterized by high levels of flexibility and mobility. So how can communications help ensure this new workplace is successful?
Collaboration has undergone a major change since it moved out of the boardroom. So what does this mean for your business? Find out now.
Digital transformation is a term you can’t easily avoid at present. And neither can your VoIP system. Find out why in this article.
The key to a collaborative workplace is engagement. So should collaboration tools engage people or connect them? Find out in this article.
When you talk about enterprise apps, you might be thinking big complex systems. But have you ever thought about mobile apps?
Businesses may not be making the most of VoIP. Check out some of the most creative VoIP uses in this article only on The VoIP Report.
Remote working offers businesses many important benefits. But how can you measure productivity to ensure it is working for your business?
Slow downloads, service outages, usage caps and bandwidth throttling. If you are experiencing these it's time to invest in your network to improve CX.
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