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Comparing Skype for Business with Competitors
October 28th, 2016

Comparing Skype for Business with Competitors

Hailee Franco

There are so many communication platforms on the market today, some offered by small companies and others by large corporations. With so many to choose from, it can be hard to know which is the best f...

There are so many communication platforms on the market today, some offered by small companies and others by large corporations. With so many to choose from, it can be hard to know which is the best for your business, especially when you can’t see them side by side.

So how can you be sure you are getting all the features you need and maybe a few you didn’t know you needed? You do your research!

Learn how Skype for Business compares to some of its competitors below.

Skype for Business

Skype for Business is a Unified Communications system that offers an all in one solution for businesses. It features instant messaging, peer to peer calling, video calling, and file sharing across multiple devices including mobile. Skype for Business allows for conference calls and videos to be made, while business calls can be received anywhere with Cloud PBX. Skype also allows users to choose if they want to host the service in the cloud or on-premise and offers enterprise grade security.

If you are comparing Skype for Business with its competitors, where does it stack up?

Comparing Skype for Business with competitors

There are two features offered by all four platforms, instant messaging and peer-to-peer calling. P2P calling allows for users to make voice calls to those who are using the same platform. This means calls can be made from one Slack user to another, one Hangout user to another, etc. However, calls cannot be made to a phone line or different platform. Instant messaging on each platform is standard across each service, but Google Hangouts does not allow for file sharing.

Where do the platforms differ?

Video calling

The only platform that doesn’t allow for video calling is Slack. However, Google Hangouts doesn’t allow for video and screen sharing to be done at the same time. This means if users want to share their screen, the screen is all the party on the other side will see.

Skype and Cisco allow for simultaneous video and screen sharing. When a screen is being shared, the speaker simply minimizes on the screen but can still be seen. This allows outside parties to constantly see the person speaking.

Meetings

Slack was built as a messaging app, meaning it doesn’t have the ability to hold meetings. Skype, Cisco and Google Hangouts do. However only 25 people maximum can attend a Hangout. This severely limits the business capabilities of the service, while Skype and Cisco have no attendance limitations.

Consistency

Using the platforms across devices can be a problem for Cisco and Google Hangouts. These services work differently from PC to tablets and smartphones. For example, Google Hangouts works when signed in to Gmail on a PC, but a separate app is needed for tablet and smartphone use. Slack and Skype were both built with different platforms in mind and offer the same functionality regardless of the device type or operating system.

Hosting

Skype and Cisco allow users to choose where they want to host the services, in the cloud or on premise. Hangouts and Slack don’t, meaning the service is hosted wherever Slack and Google chose to host it. Businesses who deal with sensitive information through their UC system may want to decide what hosting option makes sense them. If that is the case, Slack and Hangouts may not be the best choice for those businesses.

Skype for Business offers many features that the rest of the services don’t, making it a complete solution. It not only provides all the services listed above but also two others unique to Skype. Integrate Skype throughout the entire office and know it is secure, with centralized enterprise-grade security and privacy controls.

Now that you know how Skype compares to its competitors, are you ready to choose a communication solution for your business?


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