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Communication Habits of Highly Likable People
June 9th, 2016

Communication Habits of Highly Likable People

Bill Gaskill

Likability is becoming a factor for success at work as the use of social networks and video conferencing grows. In business, likability plays a crucial role in success and advancement. Studies show th...

Likability is becoming a factor for success at work as the use of social networks and video conferencing grows. In business, likability plays a crucial role in success and advancement. Studies show that employees deemed to be “likable” have more opportunities for new job offers and promotions.

Moreover, a person’s attitude, sense of teamwork, and personal integrity command respect, which in turn leads to likability and efficiency in the workplace. There are no rules of thumb for being likable, but the following guidelines may help.

Basic manners

Employing basic manners in everyday life has always been considered important. Parents and teachers emphasize always saying “please” and “thank you” from an early age, and charismatic people know manners are invaluable.

Charismatic people remember other people’s names using their titles when circumstances call for it. They also speak clearly enunciating their words and keeping their hands away from their face.

Not interrupting others, not using crude or inappropriate language and other basic tenants of good manners apply to today’s methods of communicating too. The advent of smartphones and other communication devices makes good manners crucial to job success. Paying attention to personal communication style and habits not only verbally but also in email and texts is an essential element of achievement in today’s technology-driven world. Texting or emailing something inappropriate remains accessible, theoretically, forever.

Be a team player

A sense of camaraderie increases productivity. Team players are kind and non-condescending while maintaining a sense of humor.

Team players do not micromanage. Allowing others to make decisions demonstrates consideration and appreciation of their opinion and work. The peers and colleagues of likable people respect collaboration and transparency. Likable people share the spotlight and look for opportunities to share accolades with others.


Introducing acquaintances, or friends, and establishing new relationships contributes to likability. Helping a colleague obtain a job or promotion through personal networking earns respect from peers. Charismatic people help others meet new people.

Professional networking develops a strong feeling of trust between those involved in the industry. Whether personal or vocational, social networking strengthens existing relationships and increases confidence.

Good listeners

Likable people listen carefully and react appropriately to what others say. People want acknowledgment, if not validation, of their point of view. Active listeners provide this and look people straight in the eye. Good listeners let others finish their thoughts without interrupting. Upbeat people who are sincerely interested in what others have to say have natural charisma. They draw people out and have an ability to get others talking.

Effective listeners do not look at their phone in the presence of others.

Email and text

Many people may be likable in their face-to-face communication but then forget about being polite when using technology. While the tone of an email or text remains an essential part of respectful communication, the written word is equally important.

Agreeable people always use good grammar, proper spelling, and minimize the use of jargon and potentially divisive language.


People quickly discern when someone is not genuine. A firm handshake gives a positive first impression as does eye contact and a smile. People like being around someone who smiles. A warm and friendly smile is an effective method of communication and immediately puts others at ease.

Likable people are honest and open when dealing with others in person, using email and text, or when posting on a social medium. Those who value relationships over power are perceived to be more trustworthy. When someone merits praise, a charismatic person offers sincere compliments.

Engaging people say what they mean and mean what they say. Others are drawn to those who have well-defined boundaries and who adhere to a set of principles and values.


A good attitude is an essential element of likability. Positive communication with others earns respect and trust from peers. Attitude impacts how an employee functions as a part of a team. Employees who embrace new challenges, diversity and change in the workplace foster a spirit of cooperation.

Final thoughts

Everyone enjoys being around a likable person. Effectively expressing yourself with a firm handshake, a smile, positive attitude, and respect towards others will give you the kind of relationships that have staying power. Likability allows you to convert acquaintances into friends through engaging reciprocal interactions and enables you to establish authentic connections.

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