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BYOD: Mobility Is Fueling VoIP Migration
October 23rd, 2015

BYOD: Mobility Is Fueling VoIP Migration

Ian Linton

BYOD – Bring Your Own Device – is the business trend of employees using their own smartphones, laptops, tablets and other mobile devices for work, rather than relying on company-issued phones.A survey...

BYOD – Bring Your Own Device – is the business trend of employees using their own smartphones, laptops, tablets and other mobile devices for work, rather than relying on company-issued phones.

A survey by Extreme Networks found that BYOD and mobility were the strongest technological trends according to 72 percent of respondents. A study by Juniper Research concluded that by 2018, there will be more than 1 billion devices used in BYOD programs worldwide.

By 2017, 50 percent of employers will require employees to supply their own device for work purposes.

BYOD – driving business benefits

Businesses were initially reluctant to support the move because of concerns about corporate data on unsecured devices. Now, increasing numbers of companies recognize the potential benefits of BYOD for productivity, flexibility, and remote working. As a result, they have developed strategies for supporting and securing personal devices.

BYOD gives employees freedom to use their preferred means of communication and this, in turn, is improving communication and collaboration within the organization. It also improves employee satisfaction with a beneficial impact on recruitment and retention.

VoIP goes mobile

The increase in BYOD programs isn’t just good news for mobile device manufacturers; it can also fuel VoIP migration as the technology becomes more widely available for mobile devices.

It is forecasted that around 1 billion mobile phone users will subscribe to VoIP services by 2017.

It is suggested that business mobile device users will multiply by a factor of 10 between 2013 and 2023.

In its simplest form, mobile VoIP is available as a softphone application – a software program that enables smartphones and other devices to access and use VoIP services via a suitable high-speed broadband connection.

Manufacturers recognize the opportunity by introducing hybrid phones that support access to both cellphone networks and VoIP services.  The handsets allow users to access both cellular and Internet connections like WiFi, and some are capable of switching between channels to obtain the strongest signal, with no interruption to calls.

VoIP anywhere and everywhere

That’s good news for dedicated smartphone users who want to use their BYOD phones in the office or on the road. VoIP becomes a seamless service with the same set of phone resources wherever the employee is working.

That makes it an essential tool for sales representatives and service engineers who spend a high proportion of their time away from the office. But, it’s also useful for employees who want to remain in contact when they are away from their desks.

Putting VoIP on a BYOD mobile device helps improve efficiency and productivity inside and outside the office. Employees can now choose to work anywhere – in the office, at home, in hotels or when they are traveling – with the same phone experience.

And, there are cost savings to make too. VoIP can operate on a mobile operator’s data network at calling rates that are lower than the mobile voice tariff. That’s a benefit for employees who pay their own bills and for employers who reimburse them for business calls.

BYOD and VoIP  – a force for change

The combination of mobility, flexibility and productivity that VoIP offers makes the technology an attractive proposition for companies that want to support BYOD programs and drive strong business and cost benefits.

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