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5 Ways to Get the Most Out of Your Softphone

Sep 22nd, 2017

Free to download from the Apple Store and Google Play, softphone apps are easy to navigate, super handy, and rising in popularity. Businesses are utilizing softphone apps at an increasing rate to boos...

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3 Reasons Businesses Don’t Migrate to the Cloud
Sep 18th, 2017

Intuit predicts 80% of small businesses will move to cloud computing by 2020. MongoDB and Archive360 are just two of many companies who recently launched cloud-based versions of their legacy systems.C...

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VoIP Security Risks and Countermeasures
Sep 15th, 2017

Voice over internet phone (VoIP) technologies continue to rise in popularity. Businesses are attracted to the low-cost service option that increases efficiency and flexibility. Since VoIP phones rely...

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The Future of Cell Phone Voice Plans
Sep 11th, 2017

Apple announced the upcoming release of iOS 10 at its annual Worldwide Developers Conference in June. Since the iPhone’s debut in 2007, Apple continues to wow users with constant upgrades, improved te...

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IoT to Become the Most Connected Device
Sep 8th, 2017

The Internet of Things is projected to surpass the entirety of mobile devices in 2018 and become the most connected device. “The overall growth of Internet of Things (IoT) is continuing an upward tren...

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Cutting-edge IP PBX Replaces the Contact Center
Sep 4th, 2017

Sixty-eight percent of customer communication is completed over the telephone according to NewVoiceMedia. Communication is a vital aspect of business's operations and "call service" is more important...

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4 Ways Facebook is Improving Connectivity
Sep 1st, 2017

Facebook is a common household term with more than 1.65 billion active users seen in the first quarter of 2016. Today, Facebook is making revolutionary changes and investments in technology research t...

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How Businesses Use CPaaS
Aug 30th, 2017

The Communication Platform as a Service (CPaaS) market is expected to increase from $400 million in 2015 to $8.1 billion in 2019, according to Zeus Kerravala, an analyst with ZK Research in Westminste...

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What is Virtual PBX
Aug 28th, 2017

Small businesses often struggle to maintain efficiency, costs, and service an influx of customers. Typically employees and executives of small businesses “wear multiple hats”. The individual in charge...

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Communication Technologies and Decision-making
Aug 25th, 2017

Collaboration and communication technologies like VoIP (Voice over Internet Protocol) are changing the way businesses make decisions. These technologies enable executives and other decision-makers to...

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What is Traffic Pumping
Aug 23rd, 2017

Some people will do anything to earn a buck, including committing fraud. This includes telephone fraud in the form of phishing scams, short duration mixing, port pounding, dip pumping, and countless o...

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UCaaS: The Inner Workings
Aug 21st, 2017

The UCaaS market is expected to grow at a 14% CAGR Forecast by 2020 according to Wise Guy Reports.Unified Communications as a Service (UCaaS) is the future of the communications technology industry. E...

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The Business Phone Buying Guide